The first phone call
Your goal on call one is not the listing. It is permission to call again.
- Opening
- Hi, is this the owner? My name is [Name], I'm an agent here in [Market]. I'm not calling to list your home — I know you're selling it yourself. I'm calling because I have buyers looking in your price range. Do you cooperate with agents who bring one?
- Why that opening works
- It answers the question they were about to ask and gives them a reason to say yes instead of a reason to hang up.
- Second question
- How long have you given yourself before you'd consider another approach? Most owners set a mental deadline. I just want to know where you are on the clock.
- The value drop
- One thing that may help either way: I send out a weekly list of what actually sold in your neighborhood — not what's listed, what closed. It's how you'll know if your price is holding. Want me to include you?
- The permission close
- Perfect. I'll send it Sunday nights. If you ever want a second set of eyes on an offer, call me — no charge, no pitch.
- If they say "just send it"
- That's a yes. Send it every single week without a sales line attached. Week six is when the phone rings back.
The door knock
Short, warm, and you leave before they ask you to.
- Opening
- Hi — I'm [Name], I sell homes in this neighborhood. I saw your sign and I'm not going to take your time. I brought you two things: the last six closed sales on this street, and a checklist of the documents a buyer's lender is going to ask you for. That's it.
- The exit line
- My number's on the front. If you get an offer and want somebody to read the contingency dates out loud with you, call me. Good luck with it — I mean that.
- Why you leave fast
- Leaving first is the differentiator. Every other agent stood on that porch trying to convert. You will be the only one they remember as easy to deal with.
- The follow-up note
- Handwritten, mailed two days later: 'Enjoyed meeting you. The comps I left are already three weeks old — here's the update. No agenda. [Name].'
- Second visit, week three
- Just wanted to drop the updated numbers by. Question for you — how many showings have you had? Are they coming in with agents or on their own?
Studying alone is the hard way. Sit in on a live Deal Clinic — free.
Every Wednesday at 10:00 AM Central, Sarah Richards — a principal broker with 23 years in Tennessee real estate — walks through real deals, real contracts, and the exam questions students miss most. No card, no course purchase. Just show up.
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Handling the commission objection
Never defend your fee. Reframe the number they are actually comparing.
- "I'm not paying a commission"
- You shouldn't pay one if it doesn't make you money. The only fair question is what you net at the closing table, not what the fee is. If I can't show you a bigger net, don't hire me.
- "I'll save the commission by selling myself"
- Here's what usually happens: the buyer knows there's no agent, so they open with an offer that already has your savings priced into it. You're negotiating against somebody who does this for a living, alone, about your own house.
- "Just bring me a buyer and I'll pay you"
- I can do that. What I can't do is control whether the home shows up in front of the other agents' buyers, which is where most of them come from. Want me to explain the difference in exposure?
- "Another agent quoted me less"
- They may be worth it. Ask them one question: what specifically do they do in the first ten days? If the answer is a sign and a listing entry, you found out what the discount buys.
- The disarm
- You are absolutely capable of selling this yourself. Some people do. My job today is only to make sure you have real numbers before you decide.
The six-week follow-up sequence
FSBOs convert on time, not on charm. Build the sequence and run it.
- Week 1
- Closed comps for the street plus the buyer-lender document checklist.
- Week 2
- Call: 'How many showings so far? Any of them come back twice?'
- Week 3
- Mail the updated comps with one line: 'Two more closed. Here's where you sit.'
- Week 4
- Call: 'Has anybody written yet? If one comes in, I'll read the dates with you free.'
- Week 5
- Text: 'Saw a home two streets over go under contract in nine days at [price]. Thought you'd want the number.'
- Week 6 — the ask
- You've given it an honest run and I've stayed out of your way. Can I show you what the same six weeks looks like on my side? Twenty minutes, and if you still want to keep going alone I'll keep sending the comps anyway.
Studying alone is the hard way. Sit in on a live Deal Clinic — free.
Every Wednesday at 10:00 AM Central, Sarah Richards — a principal broker with 23 years in Tennessee real estate — walks through real deals, real contracts, and the exam questions students miss most. No card, no course purchase. Just show up.
Reserve with your email and we'll send the link each week. Unsubscribe anytime.
More playbooks
Prospecting rules, call-list restrictions, and commission disclosure requirements vary by state and by brokerage. Check your do-not-call obligations and your broker's policy before using any script.
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